What Does A Restoration Company Do?

People often wonder many questions when they hear about Laurens Restoration. What kind of work does a disaster restoration company actually perform? How do they receive their business? After a loss how long does it take until a homeowner can move back into their house? The list is never ending but the answers are much more simple once they are broken down, and people can start to understand what it is that Laurens Restoration actually does.

The opportunities disaster restoration companies have are virtually endless. To sum it up it would be a company that restores any home, apartment, convention center, restaurant, airport, school, or even hospital that has received any form of damage to the physical structure of the building or the contents* that are inside of it. (Contents are all personal belongings one may have in their home, office, or building it includes everything from your dogs chew toy all the way to the clothes in your closet.)

Restoration companies work hand in hand with insurance companies when providing the necessary work in restoring a property after a loss. For example: let’s say the University of Arizona’s Rec Center experienced a small electrical fire that spread smoke and soot throughout the entire building. The Rec Center would then notify their insurance company of the fire and from there the insurance firm would be provided with all the information of what happened to the restoration company.

So what happens next? In most cases the Restoration company would come to the Rec Center and provide a rough estimate of the work that needs to be accomplished in order to have the Rec Center back up and running. The restoration company will send out an estimator to provide a rough estimate through a system called “x-actimate” which is the most used and trusted replacement cost estimating software for the insurance repair industry. Once the estimate is approved by the insurance firm the restoration company sends out their crew to perform the work that needs to be done. When work isn’t done properly there can be long term issues that can put everyone at risk.

In a case like this, Laurens Restoration would send out a crew to inventory all contents in the building that we will be moving to warehouse to clean, de-oderize, and restore. The larger contents will be individually wrapped with a moving pad and saran wrap and the smaller contents would be neatly boxed and inventoried as well. Once the building is completely empty of all its contents and brought back to the Laurens Restoration warehouse we would then store them in a crate until the building is repaired of all damages. Just before the building is ready we remove all the items from their respected crates unwrap all contents and give each item a thorough hands on cleaning to remove all dust and soot left over from the fire. When the contents are cleaned they are then sent to the O-zone room to be de-odorized. After 24-48 hours of de-odorizing the contents they are then re-wrapped and/or boxed one final time and re-packed into the truck to be delivered the newly re-stored Rec Center.

Through organization and preparation each item is placed back exactly how it was stated on our inventory sheets and labels. The customer is satisfied and it is another job well done!